FAQs

All fabric and wallpaper yardage orders are printed to order and, therefore, are customized specifically for you. As such, all fabric and wallpaper yardage orders are FINAL SALE. Please check all details of your order like measurements, size, features, and color prior to ordering.

Be sure to inspect all fabric and wallpaper prior to cutting. No returns or exchanges can be given after goods have been cut, treated, or altered in any way. Returns are not accepted unless there are significant issues with your order.

Once you have received your order, we request that you inform us of any problems within 2 business days. Our team will discuss any issues and print any re-runs that may be necessary.

We offer customizations for all of our fabric and wallpapers to members of the trade only. When it comes to fabric, you can color match by specifying a paint color or a Pantone/CMYK/RGB color value, request a specific ground (like a performance poly or a cotton), and adjust scale. For wallpaper, we offer the same color matching services and have access to various grounds (such as grasscloth and peel-and-stick).

If you are a trade member, please reach out to us today via email at info@ellistonhouse.com to get started on your custom EH textile. We'd love to work closely with you to make your Elliston House project uniquely yours!

All sample orders ship out via USPS and take approximately 1 week to receive. All fabric and wallpaper yardage orders are printed-to-order and take 3 - 4 weeks from order input to receive.

Lead times for custom orders are dependent upon the complexity of the project and the client's responsiveness.

For more information about shipping, please click on the "Shipping & Terms" tab in the footer of our website.

Elliston House fabrics and wallpapers are digitally printed in the US using state-of-the-art technology. Our water-based dyes are eco-friendly and our print-on-demand process produces minimal waste.

Elliston House offers three different fabric grounds - a 7.5oz 100% Belgian Linen, a Linen-Cotton Blend, and a 100% Belgian Oatmeal Linen.

Natural fibers, such as linen and cotton, are wonderful options for window treatments, cushions / light upholstery, pillows, and table linens / accessories. For heavy duty / high-traffic upholstery, we recommend contacting us to discuss other ground options we have available, such as performance polyester.

For cleaning and care instructions, please refer to the "Cleaning & Care" section of our FAQ page.

All fabric yardage orders have a 3 yard minimum.

Samples are available for all of our SKUs on our website.

We do not offer Cuttings for Approval (CFA) at this time since our fabrics are digitally printed. We recommend placing a yardage order no later than 3 months after receiving a sample for the closest, most accurate yardage, since dye lots vary. Please order all yardage needed for one job at one time for quality assurance.

For customization of color / scale / ground, please see our "Custom Orders" tab on our FAQ page.

All fabric yardage orders are final sale.

Elliston House currently offers clay coated wallpaper, wide width smooth paper, grasscloth, and type II vinyl by the yard. If you wish to sample one of our patterns on a different ground (such as grasscloth), please reach out to us!

All wallpaper is priced, sold, and printed by the yard, not the roll. This means less waste - yay!

There are no wallpaper yardage minimums.

Samples are available for all of our SKUs on our website.

All clay coated wallpaper designs are 27"W printed on 29"W rolls, leaving a 1" bleed on either side for easy installation.

All wide width smooth paper panels are 52"W printed on 54"W rolls with a 1" bleed.

All grasscloth wallcovering designs are 36"W printed on 38"W rolls (leaving a 1" bleed for trimming and easy installation).

All Type II Vinyl wallcovering desins are 52"W printed on 54"W rolls with a 1" bleed.

We do not offer Cuttings for Approval (CFA) at this time since our wallpapers are digitally printed. We recommend placing a yardage order no later than 3 months after receiving a sample for the closest, most accurate yardage, since dye lots vary. Please order all yardage needed for one job at one time.

Consider padding your order with 10-20% more wallpaper than you actually need. Ordering extra paper can help with installation adjustments and future dye-lot issues for replacing a portion as needed.  

For customization of color / scale / ground, please see our "Custom Orders" tab on our FAQ page.

All wallpaper needs to be trimmed down at installation.

For cleaning and care instructions, please refer to the "Cleaning & Care" section of our FAQ page.

All wallpaper yardage orders are final sale.

All fabric and wallpaper SKUs are available in sample sizes. Our sample sizes range from 6"x6" for our smaller scale patterns to 12"x12" for our larger scale fabri c patterns and 8.5x11" for wallpapers.

If you are an Interior Designer, please apply for our Trade Program to view trade pricing.

Our fabrics and wallpaper are not guaranteed against wear, stains, soils, heat, or sunlight.

For best results, we recommend Professional Dry Cleaning on all of our fabrics. Ask your dry cleaner to use a hydrocarbon solvent only.

For prevention and treatment, we strongly recommend Fiber Seal to all of our customers, especially those with young children and pets. Please click here to find your local Fiber Seal to learn more and get an estimate.

For stain removal, we recommend taking your fabric to a professional dry cleaner because - as with any printed fabric - scrubbing can cause fading.

If you are interested in our performance polyester fabric, please contact us via email at info@ellistonhouse.com.

For wallpaper cleaning, we recommend using a damp rag with light pressure to gently remove any scuffs. As with fabric, scubbing can cause fading.

We strongly recommend having a trained seamstress, upholsterer, or wallpaper installer measure and install your Elliston House textiles. We'd be happy to put you in touch with a recommended trade professional in your area - simply fill out our "Contact Us" form and we will get back to you right away!

Our Trade Program for Interior Designers includes access to a personalized account dashboard, discounted product pricing, free samples, customization of fabrics and wallpapers, and sneak peaks of upcoming collections / patterns. Please register today under the "Trade" tab on our website and a member of our team will be in touch. A resale certificate and EIN number is required for approval.

Elliston House has contract partners who can make a variety of finished goods, including such as drapery panels, lampshades, and throw pillows.

Since these finished goods are not available online, please contact us today at info@ellistonhouse.com to discuss how we can turn one of our patterns into the perfect accessories for your home! We have a network of trusted industry professionals that have perfected the art of turning textiles into home decor.